Book every lead.
From any source.
Speed wins in home services. Tough Tongue AI responds to every inbound lead in under 5 seconds — via call, SMS, or chat — so you book the job before the homeowner calls your competitor.
<5s
Average lead response time
70%
Increase in booked appointments
$170K+
Average annual revenue recovered
Capture leads from every channel
Homeowners find you on dozens of platforms. Tough Tongue AI connects to all of them so no lead falls through the cracks.
Google Local Services
Instantly respond to LSA leads the moment they submit a request. Beat competitors who take hours to call back.
Facebook & Instagram Ads
Leads from social ad forms are captured and contacted within seconds. No manual CSV downloads or delayed follow-ups.
Yelp & Angi
Marketplace leads get an immediate callback. The AI confirms the service needed, captures details, and books the appointment.
Website Forms & Chat
Web form submissions trigger an instant call or SMS. Live chat is handled in real time by the AI with full booking capability.
Missed Calls
Every missed call gets an automatic callback within seconds. After-hours leads are captured and booked without waking your team.
Custom API & Webhooks
Connect any lead source via REST API or webhook. Define custom routing rules so leads reach the right AI workflow instantly.
Automated drip campaigns that convert stragglers into bookings
Not every homeowner books on the first touch. Tough Tongue AI runs personalized multi-touch follow-up sequences that keep your business top-of-mind until the lead is ready — no manual effort from your team.
5+
Touch points per campaign
15%
Outbound booking rate
5+
Prebuilt campaign templates
7–14 days
Campaign duration
Minute 1
SMS ✓ SentInstant text with your company name, confirming receipt and offering to schedule
Day 1
Call ✓ SentAI calls the lead, qualifies the job, and books directly into your calendar
Day 3
SMS ✓ SentPersonalized follow-up referencing the original request with updated availability
Day 5
Call ◷ ScheduledSecond call attempt with a different angle — seasonal promo or maintenance offer
Day 7
SMS ◷ ScheduledFinal touch with urgency — limited slots remaining this week
End-to-end automation, zero manual steps
From the moment a lead comes in to the moment it's booked in your CRM — Tough Tongue AI handles every step.
Lead captured
A homeowner submits a form, clicks an ad, or calls your number. Tough Tongue AI detects the lead source and triggers the response workflow within seconds.
AI qualifies & books
The AI calls or texts the lead, confirms the service needed, checks your availability, and books the appointment — all in a single natural conversation.
CRM updated automatically
Contact details, job type, conversation summary, and the booked time slot are pushed to your CRM and dispatch system. Your tech shows up. You get paid.
0
Manual steps from lead to booking
<30s
Lead to confirmed appointment
90%
After-hours booking rate
Built for visibility and control
Every conversation is tracked, every lead is tagged, and your team always knows what's happening.
Summary & Insights
Every conversation generates a structured summary — service requested, urgency level, customer sentiment, and next steps — pushed directly to your CRM.
Alerts & Notifications
Get real-time Slack, email, or SMS alerts for high-value leads, failed bookings, or escalation requests so nothing slips through unnoticed.
Tagging & Smart Filters
Leads are auto-tagged by source, service type, and priority. Filter your pipeline by campaign, job type, or AI confidence score.
Performance Rollups
Weekly dashboards show booking rates by source, average response times, campaign conversion, and revenue attributed to AI-booked jobs.
Your competitors respond in hours. You respond in seconds.
78% of homeowners hire the first company that answers the phone. When a lead comes in at 9 PM on a Saturday, your AI CSR picks up before the voicemail greeting finishes at your competitor's shop.
After hours, weekends, holidays, storm surges — Tough Tongue AI never misses a beat. Every lead gets the same fast, professional, on-brand response regardless of when they reach out.
Frequently asked questions
How fast can Tough Tongue AI start responding to my leads?
Most businesses are live within 24 hours. Connect your lead sources, configure your greeting and booking flow, and the AI begins answering in under 5 seconds. No developer resources required.
Will the AI match my company's brand voice?
Yes. During onboarding you provide your company name, service area, tone preferences, and common talking points. The AI uses this context on every interaction so callers feel like they're speaking with your team, not a generic bot.
Can the AI handle high call volumes during peak periods?
Absolutely. Unlike a human CSR team that maxes out during storms or heat waves, Tough Tongue AI scales instantly. It handles unlimited concurrent conversations across calls, SMS, and web chat with zero wait times.
What happens if a lead needs to speak with a human?
The AI recognizes escalation triggers — complex repairs, warranty disputes, emergency situations — and warm-transfers the call to your on-call team with a full conversation summary. No context is lost.
Does it integrate with my existing CRM and dispatch software?
Yes. Tough Tongue AI integrates with ServiceTitan, Housecall Pro, Jobber, and other major field service platforms. Leads are booked directly into your calendar with full contact details and job notes.
How does the drip campaign work for leads that don't book immediately?
The AI runs automated multi-touch follow-up sequences via call and SMS. A typical campaign sends an SMS within minutes, follows up with a call the next day, and continues with alternating touches over 7–14 days until the lead books or opts out.
Stop losing leads. Start booking every one.
Go live in 24 hours. No developer required. Every missed call, form, and ad lead — answered and booked automatically.